If you can’t find what you’re looking for or if you’d like to send us your comments or opinions, please follow this link to the Feedback Page and use our email form. We will respond to your email as quickly as possible.
- Do you offer free coupons?
We are committed to providing the best possible products at the lowest possible prices and we will continue to provide targeting consumer coupons and promotions from time to time. Such offers normally appear either on our product packages, in magazines and newspapers, on tear pads in grocery stores, or on our web sites. It is not our policy to simply provide coupons upon request.
- Where are you located and how can I contact you?
Our Canadian headquarters are located in Mississauga, Ontario. However, we have plants and regional offices throughout the country and around the world. If you have questions or comments about a product or about our company, please call Consumer Services, toll-free, at 1-800-767-5350. We are open weekdays from 9:00 am to 7:00 pm, Eastern Standard Time. If you prefer to write a letter, please send it to Consumer Services General Mills Canada Corporation 5825 Explorer Drive Mississauga, ON L4W 5P6 For non-Canadian products you can call General Mills at 1-800-248-7310. If you prefer to write a letter, please send it to: General Mills P.O. Box 9452 Minneapolis, MN 55440
- I can’t find a particular General Mills product in my local grocery store. Can I buy it from you?
It were up to General Mills, every grocery store would carry our full line of products. General Mills Canada does not sell directly to consumers. We recommend you request your favourite products or flavours from your local retailer. To view our full line of products, visit the Product Pantry on our website, www.lifemadedelicious.ca.
- Why are some General Mills products distributed in the United States but not in Canada?
General Mills Canada constantly reviews our product offerings against the needs and preferences of Canadian consumers. Many additional factors must also be considered, including: production capacity, ingredient availability, government regulations, etc. If you have interest in a particular General Mills U.S. product, please use the Feedback form on this website or call the toll-free number at the top of this page, to let us know. Your request will be reviewed with the General Mills Canada team responsible for that product line. To view the full line of products offered by General Mills Canada, visit the Product Pantry on our website, www.lifemadedelicious.ca.
- What is the shelf life of your products?
For optimum quality and performance, we recommend consumers use our products within the recommended shelf life. To make this easier, General Mills recently began stamping all of our products with a “Better if Used by Date” code. Older packages are stamped with a manufacturing date code. If you need help reading the code stamped on a General Mills product, please E-mail us using the Feedback form on this website, or call the toll-free number on the product package.
- Can I use your product after the “Better if Used By” date stamped on the package?
For optimum quality and performance, we recommend consumers use our products on or before the Better if used by Date. Product past this date should be disposed of, not because it is dangerous, but because it may not be up to our quality and performance standards. If you need help reading the code stamped on a product package, please E-mail us using the Feedback form on this website, or call the toll-free number on the product package.
- I am trying to avoid nuts, peanuts and other allergens. Do your products contain these ingredients?
General Mills Canada recognizes how difficult it can be to live with food allergies. Our policy is to list the following allergens and sensitizing agents in the ingredients list of any product which contains: peanuts tree nuts crustacean (shrimp, prawns, crab, lobster, crayfish) fish egg and egg products milk and milk products wheat and related grains mollusks (clams, oysters, scallops) seeds (sesame, sunflower) soybean and soy products sulfites (sodium bisulfite & sulfur dioxide) tartrazine (Yellow Dye #5) monosodium glutamate When present, these ingredients are listed in the ingredients list by source. General Mills may also highlight the presence of allergens in a contains or may contain statement immediately below the ingredients list.
- Where can I get recipes using General Mills products?
Visit www.lifemadedelicious.ca for a wide variety of easy and delicious recipes. Join Life Made Delicious to have our latest seasonal recipes delivered right to your E-mail Inbox, along with product news and exclusive promotional offers! If you need help finding a particular recipe, call us, or use the Feedback form on this website to E-mail us. Tell us the name of the recipe, the General Mills product featured and the list of ingredients. We will make every effort to locate the recipe.
- Will General Mills provide product or financial support to my organization or event?
General Mills does not provide one-time gifts of products or financial support for individual events.